Privacy Policy

1. About this policy

This Privacy Policy explains how Overcast Technologies Limited (trading as "CopaOps") collects and uses personal data when you visit our marketing website or get in touch with us about our football operations platform. It also sets out your rights and how to reach us.

By using our website, you acknowledge you have read this policy.

2. Who we are (data controller)

CopaOps is a product and trading name of Overcast Technologies Limited, a company registered in England and Wales. References to "CopaOps", "we", "us" or "our" in this policy mean Overcast Technologies Limited. We run this website to showcase the CopaOps operations hub for sporting organisations, and to let visitors get in touch or book a demo.

For the processing described here, we act as the "data controller" (meaning we decide how and why your personal data is used).

Our contact details are in the "Contact us" section below.

3. The personal data we collect

This website is a marketing site only. We collect limited personal data:

• Contact form data: name, email address, organisation, and the contents of any message you send us (e.g., when requesting a demo or asking a question).
• Website & device data: IP address, browser type/version, device identifiers, operating system, pages viewed, and similar usage data collected via analytics cookies, where you have consented to them.

We do not run an e-commerce checkout or user accounts on this site, and we do not collect payment details here. We do not intentionally collect special category data (e.g., health data) and ask you not to send it to us.

4. How we use your data and our legal bases

UK GDPR requires us to have a legal basis for processing. The relevant ones for CopaOps are:

• Legitimate interests (to respond to enquiries, run and improve the website, and understand how visitors use it)
• Consent (for analytics cookies, where required)
• Contract (if a demo or sales conversation leads to an agreement with your organisation)

5. Cookies and analytics

We use analytics cookies to understand how visitors use this website so that we can improve it. We do not use cookies for advertising or to track you across other websites. See our Cookie Policy for full details and how to manage your preferences.

6. Who we share personal data with

We share personal data only where necessary to run this website and respond to you:

• Service providers that support our operations (e.g., website hosting, analytics, and email/CRM tools used to manage enquiries).
• Professional advisers (e.g., legal advisers, accountants), where needed.
• Authorities and regulators, where required by law.

Where we use third-party processors, we require them to protect your data and use it only for the services they provide to us.

7. International transfers

We usually process personal data in the UK and/or EEA. If we (or our service providers) transfer personal data outside the UK/EEA, we use appropriate safeguards — such as UK/EEA adequacy decisions or approved contractual protections (e.g., standard contractual clauses) — to protect your information.

8. Security

We use technical and organisational measures designed to keep your personal data secure, including access controls and encryption in transit.

No internet transmission is completely secure. While we take steps to protect your data, you use the internet at your own risk.

We do not use automated decision-making that produces legal or similarly significant effects on you.

9. How long we keep your data

We keep personal data only for as long as needed, typically for the duration of our correspondence with you plus a reasonable follow-up period, or as required to meet legal obligations. You can ask us for more detail on retention periods.

10. Your rights

Depending on your circumstances, you may have the right to:

• access your personal data;
• correct inaccurate data;
• request deletion (in certain situations);
• restrict or object to processing (including objection to direct marketing);
• request data portability (in certain situations);
• withdraw consent (where processing relies on consent).

To exercise your rights, contact us using the details below. We may need to verify your identity before responding.

11. Complaints

If you're unhappy with how we handle your personal data, please contact us first and we'll do our best to resolve it. You also have the right to complain to the UK supervisory authority, the Information Commissioner's Office (ICO).

12. Contact us

Overcast Technologies Limited (trading as CopaOps)

Email: [email protected]

Website: www.copaops.com

13. Updates to this policy

We may update this policy from time to time. When we do, we'll update the "last updated" date at the top of this page.